FAQs
Q: How do I measure my waist? A: Start by placing the tape at the deepest areas of your curves and meet the tape at your belly button. Please note that the tape may not necessarily align with your belly button and that is okay. You can find a how to measure video on our Instagram TV.
Q: Will it be possible to get assistance with sizing? A: Absolutely! We provide assistance with sizing by dm. If you would like help, send us a direct message on Instagram with a photo of your midsection area and allow us up to 3 business days to reply. These photos should include a shot from the front, both sides and back and must show your entire midsection area. We’ll try our best to respond as quickly as possible. If this service is needed, please understand that the only way we can use our expertise to provide a recommendation is by using these photos and you are not required to use this service. This is a judgement free zone and we want you to feel as comfortable as possible sharing your photos with us but we do understand if you don’t wish to do so.
Q: Are my photos confidential? A: ALL photos are 100% confidential. Your photos will never be shared with others at any point unless you’ve given permission to do so. If you share a photo wearing our belt that we love, we will ask your permission to share before sharing on our social media platforms or on our website.
Q: How do you treat orders with billing discrepancies? A: If your order has a billing discrepancy, meaning your shipping address is different from your billing address or other complexities with the billing information provided, you may experience a delay in processing.
Q: My package says it was delivered but I didn’t receive it. What should I do? A: Reach out to the carrier regarding the issue then send us an email to notify us as well. We will work with you, as well as the carrier to resolve the issue.
Q: Can I wear my belt post cosmetic surgery? A: Many of our snatchers opt to wear our belts to support their recovery journey. It provides adequate compression and posture support. Please consult with your doctor prior to usage.
Q: How often do I wear my belt? A: There’s no cookie cutter routine! Wear your belt as frequently as you can, as much as you can endure. If you choose to only use your belt during workouts to enhance sweat and engage your core, use for at least 30 minutes. If you choose to use it for everyday wear, wear it for at least 3 hours.
Q: How do I know what size I need? A: Sizing is based on waist measurement in inches. Using clothing size will not help to determine the appropriate size. Please use our sizing guide to determine your size.
Q: When can I expect to see results? A: You can expect to lose at least 1.5 inches in as little as 2 weeks when used correctly.
Q: What is the difference between the Signature Belt and the Snatchinator S? A: Our Signature Belt is a single velcro strap belt. The strap wraps around the belly button area, focusing on adding compression to that area, while our Snatchinator S is a double strap velcro belt that allows you the ability to place your straps in desired areas. This gives you the opportunity to add more compression to the lower abdomen.
Q: How do I know when to size down? A: Sizing down is based on how you feel in your belt. If you’ve lost at least 3 inches off your waist and are not getting the desired compression, then you may need to size down. Sizing down isn’t always the size immediately after your current size. You may desire a size down 2 sizes later. Please be sure to measure your waist when you feel like you’re ready to size down to ensure that you purchase the right size.